Responsible Gambling Policy

Stay Casino Canada is committed to promoting a safe and balanced gaming environment where entertainment remains the primary purpose. Gambling is intended to be a leisure activity and not a source of income or a solution to financial problems. This policy outlines the tools, guidelines, and resources made available to help users maintain control and make responsible decisions.
Core Principles of Responsible Gaming
The platform operates under a framework that prioritizes user protection, responsible behavior, and early identification of problematic gambling patterns. Key pillars of the responsible gambling policy include:
- Encouraging informed and conscious gameplay
- Offering tools to manage gaming habits
- Providing access to external support services
- Preventing access by minors
Responsible Gaming Tools
To assist users in staying within their limits, the platform provides several features that can be activated at any time from within the user account:
Deposit Limits
Players can set daily, weekly, or monthly limits on the amount deposited into their accounts. This helps maintain control over spending and supports a balanced approach to gaming.
Loss Limits
This feature allows users to define how much they are willing to lose over a specific period. Once the threshold is reached, further activity is restricted.
Wagering Limits
Users may choose to cap the total amount wagered, helping to prevent excessive play during sessions.
Session Time Limits
To avoid prolonged gaming sessions, players can set restrictions on how long they are active on the platform. Once the time is up, the session will automatically end.
Cooling-Off Periods
Temporary breaks from gameplay can be requested for a specific number of days. During this period, account access will be restricted.
Self-Exclusion
A permanent or long-term exclusion option is available for those who need to completely stop gambling. Upon activation, the account will be closed for the selected period and cannot be reopened until the term ends.
Protection of Minors
Access to Stay Casino Canada is restricted to individuals aged 18 years or older. Age verification is a standard part of the registration and withdrawal processes. Parents and guardians are encouraged to use child protection software such as Net Nanny, CyberPatrol, or Qustodio to block access to gambling-related content.
Recognizing Problem Gambling
It’s important to be aware of the signs that may indicate a gambling problem. These include:
- Spending more money or time than intended
- Neglecting personal or professional responsibilities
- Chasing losses
- Lying about gambling habits
- Feeling anxious, guilty, or depressed about gambling
If any of these behaviors are observed, it may be time to reconsider one’s approach to gaming.
Seeking Professional Help
Stay Casino Canada supports access to third-party organizations that offer free and confidential help to individuals affected by gambling-related issues. These include:
- Gamblers Anonymous – www.gamblersanonymous.org
- BeGambleAware – www.begambleaware.org
- Gambling Therapy – www.gamblingtherapy.org
These resources provide counseling, group meetings, and online support for both players and their families.
Staff Training and Monitoring
The Stay Casino Canada support team is trained to identify signs of harmful gambling behavior and respond appropriately. Interventions may include direct outreach, account reviews, or suggesting responsible gaming tools to the user.
Responsible Promotions and Bonuses
All promotional content is designed with transparency and fairness in mind. Bonus offers are accompanied by clear terms and conditions, and users are never encouraged to gamble beyond their means in pursuit of rewards.
Final Statement
Stay Casino Canada believes that responsible gambling is essential to creating a sustainable and positive gaming experience. Tools, resources, and support are readily available to every player, ensuring full control over gaming behavior at every step.